Step 1: Log in to your account and select 'Wallet' from the dashboard. Then, click 'Withdraw'.
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Step 2: Select bank account you would like the funds to be credited into and enter your withdrawal amount.
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Step 3: Click 'Request Withdraw' to complete the process.
You will receive an email once your withdrawal has been confirmed.
For more info, visit our Fiat Deposit and Withdrawal Processing Time here.
Announcement
Effective 8 August 2022, Kinetic DAX (formerly known as Tokenize Malaysia) implements the prohibition of same day and/or simultaneous deposit and withdrawal policy. Any withdrawal of funds from your Account that originated or derived from the deposit of funds within the interval of twenty-four (24) hours is strictly prohibited. Read our Customer Service Agreement here.
KDX has a tiered structure that allows customers to increase their FIAT deposit and withdrawal limits based on their tier level. For more details on the tiers and limits, please refer to the following link: Fees and Limits.
Having trouble? Contact us at support@kineticdax.zendesk.com