How Order Matching Works
When you place an order on KDX, here's what happens:
When a maker order (an order that adds liquidity to the order book) meets a taker order (an order that removes liquidity), they are "filled" or executed. Your single order can be matched with multiple orders at the same price level.
Instant Settlement
KDX settles all filled orders immediately. This means as soon as your order is matched, the assets are instantly debited from one account and credited to the other. There's no waiting period.
Are Fills Permanent?
Yes, all fills are final and cannot be reversed, except in these specific situations:
- Legal requirements: If KDX is legally required to reverse a transaction by applicable laws or regulations
- Serious technical errors: If a significant system error causes orders or fills to execute incorrectly according to KDX Trading Rules. In this case, KDX will make every reasonable effort to restore all customers to their positions before the error occurred
When Can KDX Cancel My Open Orders?
KDX may cancel your open (unfilled) orders in the following situations:
a. Platform Abuse
If you engage in activities that abuse the platform, such as:
- Market manipulation
- Using the API in ways that place unreasonable burden on the system
b. Clearly Erroneous Transactions
Orders that contain obvious errors in price, quantity, or other parameters may be cancelled.
c. Legal or Regulatory Requirements
If any law or regulation requires KDX to cancel orders, including situations where we must suspend or terminate your account.
d. Technical Reasons
If technical issues require order cancellation to maintain platform stability and security.
Withdrawing Your Assets
You can withdraw all assets from your account immediately, subject to withdrawal limits. Your funds remain accessible to you at all times within these limits.
Note: These rules help maintain a fair, secure, and efficient trading environment for all KDX users.
Having trouble? Contact us at support@kineticdax.zendesk.com